CoRide has not launched yet. This policy describes how the app is designed to handle your data and will be updated before launch.
1. Who we are
CoRide ("we", "us") runs the CoRide website and mobile app, a ride-sharing service that helps people in India share autos, cabs, bikes and cars on the same route. Contact: ishwarparihar2610@gmail.com.
2. Information we collect
- Account: your mobile number (verified with a one-time password), name, gender and optional profile photo and work email.
- Rides: pickup and drop locations you choose, travel times, seats and vehicle details if you offer a ride.
- Location when you choose a place: when you tap “Use current location” or pick a spot on the map.
- Location during a live trip: from shortly before a confirmed trip's departure until it is completed or cancelled, the app shares your location with your co-riders on that trip and with the CoRide safety team. This continues while the app is closed, and your phone shows a notification the whole time. Outside a live trip we do not track your location. Trip location history is deleted after 30 days.
- Pickup verification: when a pickup code is shown and scanned, we record the time and how far apart the two phones were.
- Messages and ratings: in-app chat with matched riders, ratings, reports and your conversations with CoRide support.
- Voice calls: who called whom, when and for how long. A call is recorded only when recording is available and consent has been given in the app; recordings are kept for up to 90 days (longer only if needed for a safety or legal matter) and are heard only by authorised safety staff, with each access logged.
- Emergency contacts (optional): the name and phone number of people you add. They are asked to confirm their number. If you press SOS they receive a message with a link to follow your trip.
- Rewards and payments to you: your referral code, who invited whom, rewards earned, and, if you ask to be paid your rewards, the UPI ID or UPI mobile number and account name you enter. UPI details are stored encrypted, seen only by the staff who make the payment, and removed 90 days after the request is decided.
- Device: a push-notification token so we can alert you about requests and messages.
- Website: details you submit in the waitlist or contact form (contact, city, message).
3. How we use it
- To match you with riders on your route and show the cost of a shared ride.
- To give referral and ride rewards, prevent reward abuse, and pay rewards you ask for.
- To keep the community safe: verification, ratings, reports, blocks and suspensions.
- To send you notifications you asked for, and launch updates if you joined the waitlist.
- To improve the service and meet legal obligations.
4. What other riders can see
Before a request is accepted, other riders see your first name, rating, area names and approximate (rounded) distances, never your exact address or phone number. Your phone number is never shown in the app. During a live trip, the co-riders on that trip can see your location on a map. A friend who invited you sees your first name and whether their referral reward was given, nothing else.
5. Sharing with others
We do not sell your personal data. We use trusted service providers to run CoRide (for example cloud hosting, Google Firebase for sign-in and notifications, Google Maps Platform for places and routes, Agora for in-app voice calls, and an SMS provider for one-time passwords and emergency messages). They process data only on our instructions. We may disclose data when required by law.
6. How long we keep data
We keep account data while your account is active. Ride records are kept for safety and dispute handling for a limited period, then deleted or anonymised. You can ask us to delete your account at any time.
7. Your rights
Under India's Digital Personal Data Protection Act, 2023, you can ask to access, correct or erase your personal data, withdraw consent, and raise a grievance. Write to ishwarparihar2610@gmail.com.
8. Children
CoRide is for people aged 18 and over.
9. Security
We use encryption in transit, access controls and limited data collection to protect your information.
10. Changes
We will post any changes here and update the date above. Important changes will be shared in the app.